‹ Speakers

Conversational Computing: The Future of Customer Engagement

This talk will provide an overview of the current chatbot landscape on messaging and voice channels, where organizations are in terms of adoption and use cases driving real business results, and what executive leaders must do to prepare for the coming Conversational AI revolution.

Lauren Kunze

CEO Pandorabots, USA

Lauren Kunze is Co-Founder and the CEO of Pandorabots. She is a published author and graduate of Harvard College, where she studied Literature and Language, and Neuroscience. Lauren built her first chatbot at the age of fifteen and is an expert on the state-of-the-art AI problems like natural language understanding and generation with respect to the larger AI ecosystem.

Lauren Kunze is the CEO of Pandorabots, a leading chatbot platform that powers conversational AI software for hundreds of thousands of developers and top global brands.

She built her first chatbot at age fifteen and is an expert on the state of the art of hard AI problems like natural language understanding and generation with respect to the larger AI ecosystem.

Lauren speaks and writes frequently about chatbots and AI at conferences like Mobile World Congress and South by Southwest and for publications like TechCrunch and Quartz, and Pandorabots has been quoted or covered in outlets like the Wall Street Journal, BBC, Guardian, Wired, Quartz, RadioLab, TechCrunch, Reuters, The New Yorker, and New York Times Magazine.

She is also the author of four novels published by HarperCollins and scripts for film and television, and holds a degree from Harvard in Literature and Language, and Neuroscience.

www.pandorabots.com